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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Kathy Perrett

Practice Managerkathy

Administration

Patricia

Finances, paying of invoices, staff wages, updating the computer ledger. Patient medical &Insurance reports.


patsy

Marlene

Scanning of all letters/documents. Clinical timetables, organise locum cover, setting up of GP registrars and ST5's. Update blood recalls/read coding.

marlene

Linda

Typing of referral letters to the hospital/clinic and chasing appointments on behalf of the patient.


Sheona

Responsible for the IT and computers within the surgery. Update any computer data onto the system and read code any medical data. Liaise with the Pharmacy re' prescriptions and blister packs.

sheona

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Melanie

Reception Managermel

Sue

sue

Emily May

emily

Anna
Hayley
Joan

Receiving of new patients notes and GP2GP.

Summarising notes received and adding read codes and recalls to computer records

Dealing with solicitors requests for notes.

joan

Katie (f)
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