Opening Hours

Wycliffe Surgery

Today
07:00 - 18:00
Thu 14 Nov
08:00 - 18:00
Fri 15 Nov
08:00 - 18:00
Sat 16 Nov
Closed
Sun 17 Nov
Closed
Mon 18 Nov
08:00 - 18:00
Tue 19 Nov
08:00 - 18:00

What to do when we are Closed?

After 18:00 weekdays, Saturdays, Sundays and Bank Holidays

To contact the emergency ‘Out –of-hours’ doctor please phone 111.

  • You will receive a telephone consultation.
  • A home visit will be arranged if necessary.
  • You may be asked to attend a treatment centre (normally Derriford Hospital).
  • You may receive advice or see a doctor from another surgery.

Click here to access NHS111 online

The ‘Out of Hours’ service is for URGENT MEDICAL PROBLEMS ONLY.

Other problems should wait until normal surgery hours when patient records are available.

All advice, medication or other treatment given by the emergency doctor will be notified to us in due course so that your records can be updated accordingly.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

DERRIFORD HOSPITAL EMERGENCY DEPARTMENT

  • An emergency department is located at Derriford Hospital and is open 24hrs a day, 7 days a week for anyone seeking healthcare for an urgent medical problem related to an accident or illness. 
  • It is a  walk-in service so you do not need an appointment.
  • The emergency department can be very busy and should be used by those patients seeking emergency medical attention.
  • It should not be used instead of your GP, as many more minor or older problems are better treated by your own doctor.
  • If you need help to get someone to hospital in an emergency, telephone 999 and ask for an ambulance. Follow any instructions the ambulance service call handler may give you.

 

 

Plymouth Hospital NHS Trust

Derriford Road, Crownhill, Plymouth, Devon PL6 8DH

TEL: 0845 1558155/ 01752 202082

FAX: 0845 155 8235

CUMBERLAND MINOR INJURY UNIT

The Minor Injury Unit is open to anybody, no matter where they live.  It is open everyday of the year from 8.30am to 9pm - including all bank holidays. An X-ray machine is available when required.

The Minor Injury Unit is located at the Cumberland Centre in Devonport across from Plymouth Albion Rugby Club

The Minor Injury Unit can treat a wide variety of problems including:

  • Cuts and grazes
  • Sprains and strains
  • Broken bones (fractures)
  • Bites and stings (including human bites)
  • Infected wounds
  • Minor head injuries

 

 

MIU, Cumberland Centre,

Damerel Close, Devonport, Plymouth, Devon PL1 4JZ

TEL: 01752 434400

EMERGENCY 999 ADVICE

  • Ring 999 for an Ambulance if you answer YES to any of the questions below:

Severe Chest Pain

  • Is the patient unconscious?
  • Has the patient got a history of heart problems?
  • Is the pain a crushing pain like a band around the chest?
  • Is the pain moving into the jaw or arms?
  • Does the patient feel sick?
  • Is the patient sweating or clammy?
  • Is the patient having breathing difficulties?

Unconscious

  • Is the patient unconscious?

Semi-Conscious (“floppy” if baby or child)

  • Is the patient semi-conscious or floppy with any of the other symptoms
  • Difficult to wake? Stiff neck? Severe headache? Child with a high pitched whimpering cry? Purple or blood coloured rash? Photo-phobic?
  • Is the patient diabetic? Is the patient having breathing difficulties?
  • Is the patient having chest pains?
  • Has the patient got a history of heart problems?

Overdose and Semi-Conscious

  • Is the patient unconscious or very drowsy?
  • Is the patient having breathing difficulties?

Overdose and Fully Conscious

  • Is the patient having breathing difficulties?
  • Is the patient a danger to themselves?
  • Is the patient a danger to others?

Severe Breathlessness or Collapse

  • Is the patient unconscious?
  • Is the patient blue around the lips?
  • Has the patient inhaled anything or choked on anything?
  • Has the patient got chest pains?
  • Is the patient unable to speak in sentences?
  • Has the patient ever had a severe allergic reaction?

Severe Bleeding and Collapse

  • Is the patient unconscious?
  • Is the patient semi-conscious?
  • Is the patient having breathing difficulties?
  • Has the patient received a crushing or penetrating injury to the head, neck, chest, abdomen or thigh?
  • Is the bleeding uncontrollable?

Serious Head Injury

  • Is the patient unconscious?
  • Is the patient having breathing difficulties?
  • Is the patient fitting?
  • Has the patient received a crushing or penetrating injury to the head?

Epilepsy/Fitting

  • Is the patient still fitting?
  • Is this the patient’s first fit?
  • Has the patient received a serious injury to the head?